Terms of Service

Washington Insurance Agency

Effective Date: 01/01/2026

These Terms of Service (“Terms”) govern your access to and use of the website, services, communications, and messaging provided by Washington Insurance Agency (“we,” “us,” or “our”). By using our services or submitting your information, you agree to these Terms.

1. Services Provided

Washington Insurance Agency provides insurance-related services including, but not limited to:

Auto insurance

Home insurance

Life insurance

Business insurance

Insurance consultations and quote requests

All services are subject to availability, underwriting approval, and carrier guidelines.

2. User Consent & Communications

By submitting your contact information through our website, forms, or other communication channels, you consent to receive communications from Washington Insurance Agency via:

Phone calls

Emails

SMS text messages

Communications may include appointment reminders, quote follow-ups, policy updates, and service-related notifications.

3. SMS Messaging Terms (A2P & TCPA Compliance)

Program Description:

Washington Insurance Agency may send SMS messages related to insurance services, quotes, reminders, and customer support.

Message Frequency:

Message frequency may vary.

Fees:

Message and data rates may apply depending on your mobile carrier.

Opt-Out:

You may opt out at any time by replying STOP to any message.

Help:

For assistance, reply HELP or contact us at:

Phone: 937.230.1677

Email: [email protected]

Consent:

SMS consent is not a condition of purchase.

We do not share or sell SMS consent to third parties for marketing purposes.

4. Eligibility

You must be at least 18 years old to use our services. By using our website or services, you represent that you meet this requirement.

5. Information Accuracy

You agree to provide accurate, complete, and current information. Washington Insurance Agency is not responsible for errors or delays caused by incorrect information submitted by users.

6. No Professional Guarantee

While we strive to provide accurate insurance guidance, all insurance products are subject to underwriting approval and carrier terms. Coverage is not guaranteed until confirmed by the insurance carrier.

7. Intellectual Property

All website content, branding, logos, text, and materials are the property of Washington Insurance Agency and may not be copied, reproduced, or used without written permission.

8. Limitation of Liability

Washington Insurance Agency is not liable for:

Indirect, incidental, or consequential damages

Delays or failures in communication due to carrier or technical issues

Unauthorized access beyond our reasonable control

Our total liability shall not exceed the amount paid (if any) for services rendered.

9. Third-Party Services

We may use third-party platforms (such as CRM and messaging services) to deliver communications. We are not responsible for outages or errors caused by third-party providers.

10. Termination of Services

We reserve the right to suspend or terminate access to our services at any time for misuse, violation of these Terms, or legal requirements.

11. Governing Law

These Terms shall be governed and interpreted according to the laws of the State of Ohio, without regard to conflict of law principles.

12. Changes to Terms

We may update these Terms periodically. Continued use of our services constitutes acceptance of any changes.

13. Contact Information

Washington Insurance Agency
1700 Lyons Rd. Suite A3
Washington Township, OH 45458

📞 Phone: 937.230.1677
📧 Email: [email protected]