Privacy Policy

Washington Insurance Agency

Effective Date: 01/01/2026

Washington Insurance Agency (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, submit forms, request quotes, or communicate with us via phone, email, or SMS.

1. Information We Collect

We may collect the following types of information:

Personal Information

Name

Phone number

Email address

Mailing address

Insurance-related details (auto, home, life, business, etc.)

Automatically Collected Information

IP address

Browser type

Device information

Pages visited and time spent on our website

2. How We Use Your Information

We use your information to:

Provide insurance quotes and services

Communicate via phone, email, and SMS

Respond to inquiries and customer support requests

Send appointment reminders, service updates, and important notifications

Improve our services and website performance

Comply with legal and regulatory requirements

3. SMS Messaging & TCPA Compliance

By providing your phone number and opting in through our website, forms, or other communication channels, you consent to receive SMS text messages from Washington Insurance Agency.

SMS Details:

Message types may include quote follow-ups, policy updates, reminders, and customer service communications

Message frequency may vary

Message and data rates may apply

Opt-Out Instructions:

You may opt out of SMS communications at any time by replying STOP to any text message.
For assistance, reply HELP or contact us directly.

We do not sell or share SMS consent with third parties or affiliates for marketing purposes.

4. Information Sharing

We do not sell, rent, or trade your personal information.

We may share information only with:

Insurance carriers for quoting and policy servicing

Service providers who assist in operating our website or communication systems (e.g., CRM, SMS platforms)

Legal or regulatory authorities when required by law

All partners are required to maintain confidentiality and data security.

5. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, or misuse.

Despite our efforts, no method of transmission over the internet or electronic storage is 100% secure.

6. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience and analyze site traffic. You may disable cookies in your browser settings, though some site functionality may be limited.

7. Your Rights & Choices

You have the right to:

Request access to your personal data

Request corrections or updates

Request deletion of your information (subject to legal requirements)

Opt out of marketing communications at any time

To exercise these rights, contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

9. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

10. Contact Information

Washington Insurance Agency
1700 Lyons Rd. Suite A3
Washington Township, OH 45458

📞 Phone: 937.230.1677
📧 Email: [email protected]